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What Information Do We Collect About Our Customers?
The information we learn from customers helps us enhance and personalize the Website and the services we offer. We gather the following types of information:
Information You Give Us
We receive and store any information you enter on our Websites or give in any other way (e.g., by telephone, e mail, letters posted to us etc.). This may include information you provide when you register as a member (either directly or through various social networking sites where we are likely to be present in the future), engage in transactions, search, contact customer service, or participate in contests, promotions, surveys, forums, content submissions, chats, bulletin boards, discussion groups, requests for suggestions or other aspects or services offered by us. As a result, you may be supplying us with information such as your name, address, phone number(s), and other billing information, people to whom purchases have been shipped, including addresses and phone number, names and e-mail addresses of friends and possible referrals and other people. Please note for online payments surgicalshoppe.co.in does not ask for or capture any information pertaining to your credit/debit cards or information about your internet banking account. All online payment transactions are done at the payment gateway site (we intend to use more than one payment gateway in future). The payment gateways that we have tied up with are affiliated with established banking institutions and follow guidelines that are published and monitored by the Reserve Bank of India.
We automatically receive and store certain types of information whenever you interact with us. For example, as most websites do, we use “cookies,” and we obtain certain types of information when your web browser accesses the Website. This information is compiled and analyzed on both a personal and an aggregated basis, and it may include the website’s Uniform Resource Locator (“URL”) that you just came from, which URL you will go to next, what browser you are using, and your Internet Protocol (“IP”) address. Other examples of automatic information we may collect are purchase history, products viewed or searched for, visits to certain pages, page interaction information and the phone number you used to call us. We associate the information we store in cookies to personally identifiable information you submit while on our site.
Surgicalshoppe.co.in uses small text files called “cookies” that provide non-personal identifiable information to us regarding the visitors to the website. In addition to the URL and IP addresses of our visitors, cookies may gather the date and time of all visits to our website. We may also track the pages of our website that users viewed during their visit, or track search terms entered on our website by that visitor. This helps us keep track of the number of visitors to our website and allows us to gauge the areas that are of the most interest to our visitors.
Information Provided by Third Parties
We may obtain certain information of customers from third parties. This may include updated delivery or address information from carriers and information (including name and email addresses) of possible referrals from customers.
How Do We Use the Information We Collect and Do We Share the Information We Receive?
Information about our customers is an important part of our business. Your account is with Skytech Medical & Surgical Devices, the owner and operator of the Website, and not with any individual website, and the information collected through the website or otherwise is used by Skytech Medical & Surgical Devices. We use information we collect from the websites or otherwise to communicate with you, to process your orders, to provide an enhanced and more personalized interactive shopping experience, to facilitate your transactions with our third party marketing partners and to inform you of offers and discounts. For example, you can expect to receive a welcoming email to confirm your username and password, we communicate with you in response to your inquiries, to provide the services you request and to manage your account. We also send service related announcements on occasions such as when we need to temporarily suspend our site for maintenance. We also will send you promotional emails on various occasions. Generally, you may not opt-out of service related communications, which are not promotional in nature. If you do not wish to receive them, you have the option to terminate your account. However, you can opt-out of direct promotional communications from the website by following the unsubscribe instructions within each communication from that website, or by emailing us at [email protected]
We share customer information with third parties only as follows:
Third Party Service Providers
We may employ other companies and individuals to perform functions on our behalf, including fulfillment, delivery, analysis of data, marketing assistance, the processing of credit card payments, and customer service. They have access to personal information needed to perform their functions, but they are not to use it for other purposes.
You must be 18 years of age or older to become a member of our website and establish an account with Skytech Medical & Surgical Devices. We do not collect information from minors.
Businesses on surgicalshoppe.co.in
We may work closely with other businesses (that we don’t own or control) that sell products or services on the Website. In some cases, these businesses may operate stores or websites that sell products or services to you directly. In other cases, we operate stores, provide services, or sell product lines jointly with these businesses. We share customer information related to those transactions with that third party.
We periodically provide our customers with information about third party products and services we believe will be of interest to you and with opportunities to participate in offers and/or promotions on behalf of other businesses. Your participation in these events may require us to share data with such a business. If you do not want to receive such information or offers, on behalf of third parties or otherwise, please opt-out during registration, email us later at [email protected] or follow the unsubscribe instructions within each communication.
Other Third Parties/Select Partners
From time to time, we might establish a business relationship with other persons or entities who we believe are trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. These are known as our Select Partners. In such cases, we might share and cross-reference information, including personal information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you. We may also combine your personal information with publicly available information and information we receive from or cross-reference with our Select Partners and others. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and services that may be of interest to you, and for further promotional purposes.
If you choose to use our referral service to tell a friend or someone else about our site, we will ask you for your friend’s or that person’s name and email address. We will automatically send your friend or that person email inviting him or her to visit the site. Your friend may contact us at [email protected] to request that we remove this information from our database.
If you review a product on our site, your review may be posted on one of our Websites as well as on a partners’ network site that shares reviews with other shopping communities. When you use “ShareThis” to post to social networking sites or to tell your friends about our site, the information is collected by a third party site to facilitate your postings. “ShareThis” allows you to enter your friend’s email address and/or import email contacts from various email service providers. Once the email addresses are imported, you must manually click on each email address you wish to send a communication to. Please note that these third party sites’ privacy policies govern the collection and use of the information collected on those sites. You should be aware that any personally identifiable information you submit can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. When seeking or receiving customer testimonials or feedback, we disclose that we may post their first name along with all or a portion of their testimonial on the Websites unless they inform us otherwise by following the instructions we provide.
In the event that Skytech Medical & Surgical Devices, all or substantially all of its assets, or a line of business of Skytech Medical & Surgical Devices, is acquired, individually identifying information of our members may be one of the assets sold in connection with that transaction, without notice to you or your consent. We will notify users of the Websites of such a change in ownership or transfer of assets by posting a notice on the Websites.
In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors rights generally, we may not be able to control how your personal information is treated, transferred, or used. Therefore, you should know that in such event, your personal information may be treated like any other asset of Skytech Medical & Surgical Devices, and sold, transferred or shared with third parties, or used in ways not contemplated or permitted hereunder, without notice to you or your consent.
Protection of Skytech Medical & Surgical Devices, Users of our Websites, and Others
How Secure Is the Personal Information You Collect?
We have taken precautions, including the deployment of technological resources and the use of firewalls, systems and procedures, to protect the security of your personal information. While no security system is absolutely foolproof, we are constantly reviewing, refining and upgrading our security technology to protect your privacy. When you open an account with surgicalshoppe.co.in, you are issued a password by which to access and secure your account and account information. Although we have taken these precautions, you are responsible for maintaining the secrecy of your password, which should not be disclosed by you. Be sure to sign off when finished using a shared computer.
Our Websites may contain links to other websites. We have no control over the content, policies or actions of these sites, even if you are offered services on those sites because you have established an account with Skytech Medical & Surgical Devices. We are not responsible for the privacy practices or the content of such websites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every websites that collects personally identifiable information. This privacy statement applies only to information collected by surgicalshoppe.co.in, through our websites or otherwise.
Changing Your Personal Information
You may review, change or correct your personally identifying information at any time by accessing your account information on the Websites or calling us at the contact information below. You are responsible for maintaining the accuracy and completeness of your personal and other information, including your e-mail address, and we urge you to review your information regularly to ensure that it is correct and complete.
Conditions of Use, Notices, and Revisions